Support
Help, from the person who built it.
Most things can be sorted in a minute. If yours can't, write to the founder directly. There is no ticket queue.
A report felt wrong or something broke
Email tradeinmindai@gmail.com and mention the session date. It goes straight to the founder, and the date makes it much faster to find.
The wrong day, or a session cut off
Open the report and use the fixes box on the Today screen to change the session day, mark the wrong kind of session, or fix a cut-off recording.
Billing and your plan
Go to Settings, then Subscription, then Manage billing. That opens Stripe, where you can change your card, switch plans or cancel. Cancelling stops future billing.
Your data
Settings, then Data & Privacy lets you export everything TIM has on you, delete a single session, or delete your whole account. Deleting is permanent.
Signing in
Forgot your password? Reset it here. If you signed up with Google, use the Google button on the log in page.